Forevermark Coronavirus Service Update
The health and safety of our team and partners, our customers and the wider community has always been at the heart of Forevermark and De Beers Group. We continue to closely monitor these uncertain times and would like to reassure you that we are taking all necessary precautions to mitigate the spread of COVID-19 (coronavirus).
While we are accepting online orders at this time, we are unable to ship due to New York State’s COVID-19 restrictions. If you choose to place an online order with us, you are acknowledging that we cannot commit to a ship date. But rest assured, as soon as the current restrictions are lifted, we will work to ship your order to you as quickly as possible.
If you wish to support your local Forevermark retailer, please reach out to them to directly to understand their purchase options.
For any questions, please don't hesitate to reach out to us. Our dedicated customer service team are at home, but are ready to support you, please find out how to contact them here. We would like to thank you for your ongoing support and loyalty, and, most of all, wish you and your family good health, strength and resilience.
At Forevermark, we’re proud to be a part of De Beers Group in sending our deepest thanks and encouragement to those serving on the front-line, as well as our unwavering support to the communities where our diamonds are sourced. As the world meets the challenges of an unprecedented public health crisis, find out how we as a Group are supporting our communities and partners in responding to COVID-19.
De Beers Group is donating $5 million to support the extraordinary efforts of healthcare professionals, community leaders and all those confronting COVID-19 in the countries and our southern African diamond-producing communities.
They have made a further $200,000 donation to be split equally across its four producer partner countries of Botswana, Canada, Namibia and South Africa to assist women’s shelters and support organizations to respond to an increase in gender-based violence resulting from the COVID-19 situation.
Teams from both De Beers Group Institute of Diamonds in Maidenhead, UK and De Beers Marine SA in South Africa have stepped in to help the battle against COVID-19 by using 3D printers to create parts for Personal Protective Equipment (PPE) needed by front line health workers.
We’ve opened our corporate apartments in London’s Hatton Garden for healthcare professionals, based at nearby St Bartholomew’s Hospital (Barts NHS), who are working long shifts or isolating to protect their families.
De Beers Group Institute of Diamonds has been helping its partners navigate this uncertain path by providing a free education course, enabling partners to expand their professional knowledge during these challenging times.